Digitalisation and automation are transforming industries across the globe, and the maritime sector is no exception.

The rapid advancements in technology, particularly in artificial intelligence (AI), are poised to revolutionise maritime operations, bringing about significant changes 
in efficiency, safety, and sustainability. However, these developments also come with their own set of challenges and risks that need to be addressed.
The maritime AI market has seen explosive growth, nearly tripling in size over the past year. According to the “Beyond The Horizon: Opportunities and Obstacles 
in the Maritime AI Boom” report conducted by Thetius for Lloyd’s Register, the market is now valued at USD $4.13 billion, with a projected five-year compound annual growth rate of 23%. AI’s capacity for very fast data search and immense data absorption and storage is a game-changer for the maritime industry. Howev- er, it is up to the user to make the correct use, interpretation, and application of this data. 
AI should be seen as a partner that can drastically reduce the time required for various tasks, freeing up human talent to focus on high-value tasks, personal growth, and improved work-life balance. A human-centric approach in autonomous shipping ensures that the evolution of autonomous systems in maritime will enhance, rather than replace, the critical analysis and decision-making roles of human operators. For example, advanced AI-driven tools within the Remote Operations Centres (ROCs) should be used to augment the operators’ abilities without diminishing the critical role of human judgment, especially in complex or emergency scenarios. 
At the same time, AI technologies offer a unique opportunity to redefine work-life balance in an industry traditionally known for its demanding schedules. Rather than using AI-driven efficiencies to intensify work demands, forward-thinking organisations are seeing this as an opportunity to invest in their people’s personal development and well-being. 
Looking ahead, the successful integration of new technologies in maritime operations requires a balanced approach that recognises both the technology’s capabilities and its limitations. Human factor principles focus on interactions between humans and new technologies/AI, addressing aspects such as user interfaces, competencies and skill sets, communication needs, and behaviours. Training and upskilling will be crucial as maritime professionals adapt to working alongside AI. Digital literacy and data interpretation skills will become as essential as traditional seafaring expertise. Organisations must invest in education and reskilling programmes, ensuring that their workforce can harness the full potential of AI to support their commercial and cost decisions. 
The future of maritime operations lies not in choosing between human expertise and artificial intelligence, but in fostering a partnership where each complements the other’s strengths. By embracing AI as a partner and placing the human at the centre of autonomy, the industry can create a future where technology empowers professionals rather than replacing them. 
* Global Technical Client Care Director at Lloyd’s Register